Office furniture, computers, and technology depreciate by
the day. Dilbert says "That computer is almost 78 hours old. Time
to replace it."
Real estate, stock prices, and earnings are in constant flux. The
current sub-prime market has had an impact on nearly every real
estate holding. As we watch the enormous problems and struggles at
Countrywide Mortgage, the largest mortgage company in America, we
try to find safe ground in our businesses.
So where do you put your time, energy, and money? What is the
safe bet? If you are in a leadership position, investing in your
rising stars and investing in yourself are the smart ways to
allocate assets.
Most types of education provide a return of six times the
original investment. The educated and incented employee
literally appreciates in value to an organization. He or she
provides the increased horsepower to solve current issues and is the
best guarantee for the future. Products become commodities and lose
value in the marketplace, but smart and educated people will
re-think and out-think a declining market position.
The first question is...are you spending too much time
on the under-achievers who simply aren't motivated to get
better? Who is responsible for their growth? While everyone
deserves a chance and an even playing field to achieve,
accountability goes both ways.
One of the things we find in our practice is that new hires, at
all levels, often will not ask questions; therefore, there is an
assumption that they know more than they do. The pressure to keep up
a facade masks the gaps. Pride gets in the way, and they do not
become subject matter experts on anything. They languish, often get
antagonistic, and do not become the rising stars that they could be.
Instead they become problem employees.
Disengaged or actively disengaged employees do not offer much of
a future to an organization. So set expectations early and
continuously provide the tools for growth and expertise for everyone
from hourly to senior level. Re-claim your disengaged people with
the excitement and renewal of relevant training and development, and
watch the value they add. If they still do not step up, invest in
those who will.
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Technology is often the differentiation
advantage- but only for a time. People are the ultimate
differentiators. |
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— Jaynie L. Smith, Author of Creating Competitive
Advantage |
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The second
question is... are you taking your best people for
granted? This is especially dangerous when they are not
complainers. Often the leaders in a company just talk and do not ask
for feedback. One of our most successful CEOs seeks feedback from
her best people with two questions...What two things am I doing
wrong? What two things am I doing right? Rather than staying in
an ivory tower of being less than informed about the reality of the
business, she gets feedback regularly from everyone who reports to
her. She will ask these two questions at staff meetings, during
one-on-ones, and on the airplane. She will also solicit feedback
from hourly employees who are "touching the elephant" at a different
place.
Heavily engaged, high bandwidth people know what their leaders
are doing right and where improvement is needed. Listening to your
people has a two fold benefit: they know they are not being taken
for granted, and you get the benefit of their point of view. We only
get two eyes to look at this world. Great leaders want more than
their own pair of eyes to see and understand the world of
business.
The third question... has to do with your future. What
are you doing to increase your skills, leverage your strengths, and
add value to the company? Some of that will be answered when you
create a culture rich with feedback. The other part that needs to be
answered is how to get informed on what is relevant and meaningful
to your growth.
Great leaders stay informed in a number of ways...focus
groups, pod casts, letting others on the team take the lead while
they sit back and observe, joining high-level professional groups,
committing to be a subject matter expert then seeking the right
counsel to do so. Leadership growth is accelerated with intention.
The mere passage of time will not accelerate learning. We get better
through experiences and figuring out what lessons can be
learned.
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The truth is that our finest moments are
most likely to occur when we are feeling deeply uncomfortable,
unhappy, or unfulfilled. For it is only in such moments,
propelled by our discomfort, that we are likely to step out of
our ruts and start searching for different ways or different
answers. |
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— M. Scott Peck, Author |
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Consider
the following seven recommendations in your personal growth
plan:
Research the best professional group in your industry and
join it. If there is value, seek a leadership position there.
There are diamonds in your backyard. Look around your
world and seek information from younger people, older people,
spouses, partners, friends, family, and colleagues from different
industries who will have a different point of view.
When you travel for business, stay an extra day and
discover that town or city. Travel can open new worlds and points
of view.
Look for opportunities within your company to lead or
participate in cross-functional teams, task forces, or new
projects.
Finish your degree or commit to an advanced degree. Formal
education has been valued and honored in every civilization and in
every country of the world. It mattered in 500 BC, and it matters
today.
Volunteer. Give both time and money. Ask anyone who
regularly volunteers what their ROI is from giving.
If coaching is available, either internally or externally,
sign up. Assess your skills, know your weaknesses, and fully
understand where you will make your mark. Every professional
athlete, every Olympic athlete, and every little leaguer has a
coach.
The future has a way of arriving unannounced. There is no
security or safe harbor in what is no longer meaningful or relevant.
Genuine security resides in growth, self-discipline, and moving
forward.
Leaders grow companies by continuing to grow themselves. Your
example of growth will be more inspiring than any speech you
deliver. It takes courage to release the familiar and seemingly
secure world you work in, evaluate new ideas, maximize your rising
stars, and deliver the future.